[Resolved] Godrej Properties — Reg. delay in getting power connection to the project godrej ecity (bescom)

Gokul Krish

from Bengaluru, Karnataka

Jul 11, 2016

Address: 560100

Dear sir/mam,

I have booked a flat in godrej e-city. i have already completed the registration but unfortunately the main power (bescom) is not yet available. i have tried to contact gpl customer care & they have advised me to write the concern.
I have elderly parents who can’t climb up stairs & due to availability constraints, i have booked the flat in 4th floor. request you to address this issue immediately.

Note:

The hand over team in the site says lift is not functioning because they didn’t receive the main power supply from bescom. i am still wondering why can’t they arrange a temporary supply for the lifts to function.
Have invested around 90l on this project but still i couldn’t find a way to move into the property.

It’s really disappointing.

Was this information helpful?

No (0)

Yes (0)

Oct 27, 2016

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Godrej Properties Customer Care's response Dear Gokul,

We apologize for the inconvenience caused to you.

With regards to your concern, we have identified the main cause and already started the rectification work at the site. Further, since the approval from CEIG is still pending, we have made temporary power arrangements. However, because the lift cannot be functional without a permanent power source, may we request you to allow us time till the CEIG approvals are received.

We are expecting to receive the CEIG approvals shortly post which the lift will be functional.

We thank you for your continued patience.

Godrej Properties always believes in a relationship based on trust with its customers.

Regards,
Godrej Properties Team