[Resolved] Godrej Properties — seepage from upper floor to 205 shivalik, godrej prakriti sodepur, kolkata

Nikhil Nayek

from Kolkata, West Bengal

Jan 2, 2018

Address: 700115

I am the owner of 205 Shivalik, Godrej Prakriti, Sodepur Kolkata 700115, purchased the flat in Oct'2015. Due to seepage from bathroom o[censored]pper floor, to my bed room - part of internal wall and ceiling getting soaked. Complaint was lodged to site maintenance office, but no remedy. It was tweeted in @ParibarGP on 02.11.2017 and thereafter on 9th Nov. vide your intervention @GodrejGroup tweeted reply, on 13th Nov. rep. from GPL (Godrej Prakriti ) and rep. from local maintenance office (KF) visited the site and took note of the position. Since then no tangible action has been taken to resolve the problem; by this time the water soaked area widening both sides. The seepage is due to leakage of concealed water line/ accumulation of water on the floor o[censored]pper flat and seeping through the unfilled gaps/joints.

Please take action early for stoppage of such seepage and avoiding any internal damage.

Thanks

NIKHIL NAYEK

[protected]

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Feb 9, 2018

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2018

Godrej Properties Customer Care's response Dear Nikhil,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Team Godrej Properties

Jan 05, 2018

Updated by Nikhil Nayek The same complaint was mailed to customercare.[protected]@godrejproperties.com vide my email dated 13 December'17.

Verified Support

Jan 09, 2018

Godrej Properties Customer Care's response Dear Nikhil,

Our team has addressed your concern. Also, we have sent you a mail to this effect. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest.

For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help.

Regards,
Team Godrej Properties