[Resolved] Godrej Properties — toilet with cement marks in godrej e city - n003

Nitheesh_C

from Bengaluru, Karnataka

May 16, 2018

Address: 560100

I have recently moved to a new flat which i bought in godrej e city.
However i'm disappointed that after paying all the amount on time, i get a western toilet which has a very big cement mark on it.

I tried cleaning the toilet multiple times however the marks are not getting removed.

I request you to get the toilet replaced as nobody would expect to buy a damaged product.

Thanks

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May 16, 2018

Complaint marked as Resolved

I did receive a call from Godrej team . They had assured they would resolve the issue within 2 days .

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Godrej Properties Customer Care's response Dear Nitheesh,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on[protected] and speak to our representative.

Regards,
Team Godrej Properties

Verified Support

May 17, 2018

Godrej Properties Customer Care's response Dear Nitheesh,

Thanks for acknowledging our efforts. Being a customer centric company, we value our customers and it is always our endeavor to serve them in their best interest.

For any other assistance, please write to us at customercare.[protected]@godrejproperties.com or call us on[protected].

Regards,
Team Godrej Properties