Godrej Properties — Token Money Refund

We have given a token amount of Rs.50 K for visiting a property of Godrej in Bangalore on May 1st 2022.
As due to some urgent financial issues and short of funds due to some emergency, we opt out of that and asked for refund on 4th May.
The concerned person whom we called has said, it's been intimated to the management and to wait for 30 days and then they will update us further information.
May I know why so long time it takes to pay back the money taken as we have not proceeded further.

As it's a hard earned money, kindly refund soon.