Godrej Properties — Very very poor response - never expect this from a brand godrej

Address: 560076

Website: www.godrejproperties.com

Hi,

I have booked an apartment in godrej united project based out of bangalore tower "a" d-1103.

Booking has been done almost 2 years back, for last 1.5 years we are being told that sanction plan is expected next month. month after month we are being given new dates.

We have booked the apartment purely on the brand value of godrej and location.

There has been no response from the customer service as well as sales team. i am also in customer service, for me client is o[censored]tmost importance. even if i am not having any clear response for him, would still pick up his phone or at least revert the calls/ mails.

Now that we have put forward for cancellation of the unit, there is no clarity on refund. we have been promised refund with 15% interest but no is bothered to revert calls / mails.

I am really stunned to see this indifferent attitude towards customers.