[Resolved]  Godrej Properties — vrindavan, godrej garden city, ahmedabad, delay caused increased cost

Address: Ahmedabad, Gujarat

I have raised my complaints numerous times, to the customer care of godrej and higher officials however there has been no revert.
The vrindavan flat was to be delivered earlier by dec 2015 which was extended to june 2016 further to dec 2016. It was later extended till july 17 and finally it is getting delivered in aug 17.
All this delay has caused increased interest cost and loss of rent for the property. I have already paid around sizable pre possession interest because of delay done by godrej.

I have requested godrej to reimburse the interest at actuals which is around 9.5 % far less than than 15% mentioned in the agreement. However, there has been no positive hearing from them.

The customer care and officials in godrej ignore customer requests and just sit on the complaint without reply.

Here what i asked was a fair compensation of only the interest which is surely because of delay by godrej in fullfilling of their commitment.

I have purchased a 1 bhk flat in godrej garden city.
Further, due to this delay we ended up paying higher service tax and now gst which is even higher than the increased service tax.

There should be some mechanism with the builder to make good such losses faced by the purchaser of flat.

Due to this delay have faced heavy loss in valuation as the property value has still not gone up to cover up the cost which i have paid already.

Need a positive and quick response from the team as, have already in process to make the payment for final leg in this week for the possession in end of august.

Thanks,
Siddhartha
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2017
Complaint marked as Resolved 
Godrej Properties customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Godrej Properties Customer Care's response
Dear Siddhartha,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Godrej Properties
Verified Support
Aug 21, 2017
Godrej Properties Customer Care's response
Dear Siddhartha,

We regret any inconvenience caused, our team is in touch with you for your concerns. We always strive towards creating a better customer experience and will continue to do so.

For any further queries, please connect with us directly at customercare.[protected]@godrejproperties.com or call us on [protected] .

Regards
Godrej Properties
Aug 22, 2017
Updated by Siddhartha Somani
Dear Godrej team,

Thanks for the response and hereby confirm that team is supporting well in resolving the above issue and am expecting a positive outcome for the same.

Thanks for all support and cooperation,

Regards,
Siddhartha
 
1 Comment

Comments

Dear Godrej team,

Thanks for the response and hereby confirm that team is supporting well in resolving the above issue and am expecting a positive outcome for the same.

Thanks for all support and cooperation,

Regards,
Siddhartha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Properties
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    666
    Pending
    104
    Resolved
    301
    Godrej Properties Phone
    +91 79 6190 0500
    +91 79 6614 0200
    +91 80 6761 7800
    Godrej Properties Address
    Godrej Bhavan, 4th Floor, 4A Home Street, Fort, Mumbai, Maharashtra, India - 400001
    View all Godrej Properties contact information