[Resolved] Godrej Properties — wrong information about possession timing

naveenpatidar

from Mumbai, Maharashtra

Jul 22, 2017

Address: Ahmedabad, Gujarat, 380015

Website: www.godrejproperties.com

I had booked a flat in godrej garden city, caramel g block. Expected date of delivery was may 2017 but they keep on extending date every time i contact them. Also orally they say something while they type something else in customer portal which i noticed later when i logged into the customer portal. Second issue is that this tower has some legal issue hence it is not approved by major banks. This is confirmed by at least two bankers. Third they are informing that extra money will be charged due to gst which is exactly opposed to what government has clarified time and again.
Totally non trustworthy builder just like others.

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Aug 27, 2017

Complaint marked as Resolved

Godrej Properties customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Godrej Properties Customer Care's response Dear Naveen,

We understand your concern and we will make sure that our team gets in touch with you soon.

For any further assistance, you can write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and speak to our representative.

Regards,
Godrej Properties

Verified Support

Jul 27, 2017

Godrej Properties Customer Care's response Dear Naveen,

Greetings from Godrej Properties!

We believe that our team has conclusively clarified your concern. Also, we have sent you a mail to this effect. Being a Customer Centric company, we value our customers and it is always our endeavor to serve them in their best interest.

For any assistance in future, please write to us at customercare.[protected]@godrejproperties.com or call us on [protected] and we will be more than happy to help.

Regards,
Team Godrej Properties