Gojavas — Late delivery of product giving stupid excuses

Address: 781005
Website: jabong.com , gojavas.com

Order placed with jabong. Delivery partner gojavas.
Order id: [protected]
Gojavas tracking id 26625510


I placed the order on 7th april 2016 and the estimated delivery date was 15th april 2016. The item reached guwahati ganeshguri on 14th april 2016 and its not delivered to me yet. Ganeshguri is just 10 mins away from my delivery address. What is this. I have got message/mail on 16th april that my item delivery will be late by 2 days and i will get the product on 18th due to heavy rain. Where is heavy rain in guwahati. We all are going to work in this rain. So why product delayed. And again on 18th april i.E today i got a message/mail that again delivery will be delayed by 2 days i.E postponed to 20th april. So worst service by gojavas and jabong. What an excuse heavy rain. So everyone should stop work during rainy season. And rainy season has not started yet. What will gojavas do during june july. Do they stop making all deliveries. Really disappointed. I had to gift the shirt to a friend on his birthday. Please i want the delivery by today itself.
Was this information helpful?
No (0)
Yes (0)
Gojavas Courier customer support has been notified about the posted complaint.
 
5 Comments

Comments

Dear Customer,

We came across your concern and reviewed it. We apologise for the inconvenience caused to you. As per our records, the order shows as delivered on 18th April. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com, we will be happy to help you.

Regards,
Team gojavas
UNISNPC18700092
BANGALORE DEVANHALLI LPC
to THIRUVARUR In Transit 4days ago. no received

Gojavas — Infocus m810

I ordered my mobile infocus m810 on 16 oct and today is 28 oct i did nt get and javas courier they did nt giving me right information about my product

Gojavas — Customer care never pick call

I have called customer support several times . But they picked up call. Don't call them Its a wasted of time & money .

Gojavas — WE REPLACED THE PINK SLIPPER THEY DINT PAY MONEY BACK

PLEASE SEND FAST

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gojavas Courier
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    172
    Pending
    39
    Resolved
    79
    Gojavas Courier Phone
    +91 12 4440 5730
    Gojavas Courier Address
    C-007, LGF Sushant Shopping Arcade, Sushant Lok 1, Gurgaon, Haryana, India - 122009
    View all Gojavas Courier contact information