Gonoise.com — Didn't get my product

Payment was deducted from my account but my order was not placed.. i want my product or i want them to refund my money.
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    Gonoise.com Phone
    +91 92 5556 2526
    +91 88 8213 2132
    Gonoise.com Address
    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
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