Gonoise — pre ordered product not delivered

Address: Gurgaon, Haryana

Website: www.gonoise.com

Order ref: 165358 dtd 09/08/2017

I pre-ordered a gonoise play action camera from their official website paying rs. 999 as advance and then the remaining amount of rs. 4999 on 09/08/2017. The order was supposed to reach us by 14 to 17/08/17. However the product has not been delivered yet. The tracking option of their website isn't working not can their customer care centre be reached. Their customer care were functional during their pre-booking stage but cannot be reached since the product delivery date.