Government Of India Ug Psu Employee — Wrong Deduction

An amount of Rs.245/- is deducted through this transaction id[protected][protected]_CBD[protected] in my Fastag.
This is wrongful and extra deduction for a non commercial vehicle which is my personal desire car. After Many times complaint and follow up emails no refund has been made. Due to fear of this type of malpractice at Pundag Toll Plaza at Ranchi-Ramgarh Highway I have stopped and grounded my vehicle at my residence. Authorities are not listening. After knowing this wrongful deduction from my Fastag A/c . I have lodged complaint within a fortnight. A pdf of toll transactions is attached. My question is -- How come a vehicle will pass twice from same toll gate within an interval of 7 minutes.
Please do needful.
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Feb 17, 2021
Updated by rajs_ntpc
The first deduction of Rs.105 on 22nd September 2020 is genuine and correct. But the second deduction of Rs.245 is wrongful deduction and it is willfully done by the authorities in the name of debit adjustment of 22nd Sep 2020, but entered & reflected on 3rd October 2020. The same day I have lodged telephonic complaint and email complaint. But even after follow up no action taken by the concerned.

 
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