Goyal Brother Prakashan — online order of books

Address: New Delhi, Delhi
Website: www.goyal-books.com

Invoice No.: WEB/18-19/G2605
Order ID: GBC053458
Date Added: 01/02/2019

Science Success Book 8 (With Online Support) [protected] 1 Rs365.80 Rs365.80
Sub-Total Rs365.80
Flat Shipping Rate Rs50.00
Total Rs415.80

I have not yet got the book even though the complete payment is done online.

Contacted 3-4 times, every time the status is book will be delivered there is no commitment on the delivery date no the status of in transit courier.
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Pathetic service. I have ordered a book and there is no update on the delivery.

Tried contacting them multiple time but to no avail. Not sure by when it will be delivered.

Is there any way by which I can file a legal complaint against them?

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    Goyal Brother Prakashan
    Delhi
    Delhi
    India
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