Grab Your Career — Payment made 2899 rupees - Not received any service

Made a payment of 2, 899 rupees towards Grab Your Career services on Nov 25th 2021. After that they directed me to another link for subsequent payment of around 7000 rupees. I sensed something fizzy and didn't make any further payments. When I asked for the refund, they replied harshly. However, for the 2, 899 payment, I have not received any service so far and as per their policy if they don't render service within 60 days, they are supposed to refund the money (I have provided the screen shot as well).
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