| Address: Kolkata, West Bengal, 700011 |
This is to bring under your kind notice that on 08.06.18 i purchased a fridge of whirpool make having description as follows:
"whirpool fp 263d protton roy-alpha steel
Gr[protected] [protected]"
Mrp has been stated as rs.32000/-
Dp has been stated as rs.28000/- and
Billing price has been stated as rs.24800/- (The amount i have been charged)
However, when i received the material, it has been noted on the cartoon box that the mrp is rs.28925/- in place of rs.32000/- and the dat of manufacture of the product is march'2017.
This shows that i have been charged approximately rs.3000/- more, based on the mrp.
When i pointed out this discrepancy to the sales person, sri ankur roy, over phone, i had been asked to come to their show room. When i went there i had been asked to speak with one person who claimed to be the manager sri dey, of the kankurgach uniti.
When i spoke to sri dey, he misbehaved with me and my wife instead of solving my problem. Rather he tried to avoid the problem through his misbehaviour.
In the light of the above, it is requested to replace the fridge with a currently manufactured fridge having updated mrp. If not possible, my money may please be returned.
An early action in this regard is requested.
P. S. Mukherjee
[protected]
(A customer since long)
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