[Resolved]  Greater Noida Authority — delay in refund

Address: New Delhi, Delhi

Good Afternoon, This is Prabhat Pandey from Delhi. I am writing this application in connection with the refund amount which I got from Greater Noida Authority after much delay and a lot of mental harassment from the authority officials. I applied for the authority's BHS17 Housing scheme in December after going through its advertisement on authority's website. I applied for 2 BHK Deluxe Flat (Area 83.38 sq m) and deposited the 10% amount of the mentioned cost of the flat which was 3.89 lacs rs. (Registration Money). I had been allotted a flat in this scheme and I got the allotment letter. But by then we have visited the proposed site of this housing project which is far away and we found that connectivity to Delhi and other important places is not so great. also, terms and condition of the payment plan are very harsh. So we have decided to withdraw from this scheme and decided to apply for the refund. According to the allotment letter and scheme's browser it was necessary to apply for the refund within one month of the issuing of allotment letter. Please note that the letter was issued on 29 January and I got this letter at least 2 weeks after the issue date but it was not taken in to the consideration. Never the less we apply for the refund on 19 February. And we have been told that we would get our amount in one month. Then our long struggle to get our refund started. Even after one month we did not get our amount. Repeated attempts to reach concerned officials and employees of the authority failed. I even e-mailed my complaint and query to various authority officials but got no response. I even visited greater noida authority's office but did not get any satisfactory response. Finally on 14 may I got a letter of the society which has issue date of 9 may and a cheque of rs 3, 50, 100 as our refund. 10% of the registration money we deposited had been deducted by the society. Reason for this deduction was not explained to us. Since no services from the society have offered to us, the deduction was beyond my understanding. We lost our valuable money and we would have got substantial interest on the amount if we would have got it earlier. I request you to kindly accept my complaint and do the needful to take steps so that we can be compensated for the delay in refund and the mental harassment.