[Resolved]  Green Mobiles, Hyderabad — I'm being fraud by the seller of your company

Address: 396191
Website: Www.vunboxed.com

Hello, a seller using your company name has fraud me through his website www.vunboxed.com. i booked an iphone 7 jet black 128gb with the order number (6827). I was told to make a partial payment to conform the order. I paid him 15000 partially. Everything was going right but on 27/01/2017 i got a message that your order has been cancelled and refund has being initiated. But it has been more than 72 hours now and i haven't received my money. Look i'm not complaining directly to you but the seller is claiming to be a part of greenmobiles on amazon. Please go through the website i mentioned above and look the matter. I will wait for a positive feedback from your side
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Feb 5, 2018
Complaint marked as Resolved 
Now they marked this as resolved but still I my problem is not solved I didn't even got a mail nor a call. This is pathetic and now I've to take some serious actions on them
 
4 Comments

Comments

Yes vunboxed is a fraud and a scam. I paid 2100 Rs via phone pe to this company called Vunboxed(vootm) for ipad charger(order number 7157). They claim to sell apple products at a cheaper price. They are frauds. As they haven't delivered my product and also not taking calls now. They claim to come up with 1 day sale. They are cheating people by claiming to sell macbook air for 33000, iPhone 7 for 24000 Rs etc. Their modus operandi is very simple - they take advance from you and then sometimes ask for additional amount. Then they cancel your order and never return the money. Strictest possible action should be taken against them. Address which they give is
Hi Line Complex, 500031 Hyderabad, India and another one in Kolkatta
Hello Buyer (Deepak606 )

1 - We are not associate with Greenmobiles which is already mentioned in website, we are sole proprietorship based comapany
2 - As vUnboxed checked your amount is already refunded and failed due to your eWallet limits
3 - Contact customer care for further assistance

Sales - Aayushi Mishra
Deepak606's [Complaint's author] reply, Feb 4, 2018
I was told to upadte my kyc and so I did updated and then they told that refund is to be provided via phone pe app through upi but still I haven't received any refund yet. I'm gonna complain this issue to the local police station of both mine and your address now
Hello Team,

I had ordered a mobile through Amazon on 26th June with assured delivery on
27th June which was to be gifted to my wife on that special occasion of Vat
Savtiri Festival.

I have waited from morning to till evening for the delivery because I got
the message also in morning.

But till evening it was not delivered so I called your customer care
representative, he told us to provide delivery till night but product was
not delivered and false update was made at Amazon site that address was not
proper without reaching to us.

Consequently I was unable to gift any thing to my wife at that occasion.

Second day on 28th June, before taking delivery of mobile called to your
customer care executive and told all that ask for return, he told that you
can take delivery right now and return it till 7th of July.

So I had took the delivery and try to give gift her, but she completely
declined to take this gift because occasion had already gone.

Now when I am going to return the product your customer care
representative are declining to return and telling it is not under
company's return policy.

What is the meaning of it?

You must have to return it because it's not my fault if your executive make
any commitment and your delivery person make false update.

You can also check all call details.

Why I would have took that delivery if he clearly told that product is not
returnable after delivery.

You must have to return it otherwise I have to go to consumer court.

No Sorry, No thanks

Pankaj Jain
[protected]
I m[protected] handset amozon site oder no tracking no 0188 address green mobile but handset refund not tracking no pla help me

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    Green Mobiles, Hyderabad
    Pardi,
    India
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