Greendust.com — Replacement product is not delivered yet

damodar.naidu84

from Pune, Maharashtra

Jun 28, 2016

Address: 560036

Website: www.greendust.com

Hello,
I had ordered nokia 1100 on 11. May.2016 and i had received the product on 19. May.2016. We checked the product and it was not working.
I have sent a request for product replacement, then someone have come and collected the product. On 07. Jun.2016 the replacement mobile was dispatched, but it is not delivered yet.
Since the given mobile number is not in use, i have also communicated the alternative number to the customer care, but still it is not organized and delivered. Today date is 28. May.2016.
Why do you need so much time to organize it and deliver the product. The order number :[protected]Nokia 1100) and the alternative number is[protected] or[protected].

Best regards,
Damodar naidu

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Comments

GreenDust Customer Care

from New Delhi, Delhi

Jul 28, 2016

Verified Support

Dear Damodar Naidu,

Sorry to hear your experience. We have refunded your amount.

Thank You,
Team GreenDust

Nitin 89

from Gurgaon, Haryana

Nov 7, 2016

Greendust — Order Number : 22555281

Order Date : Saturday 08 October, 2016 and still not receive my order and i have registered complaints via greendust.com but no response from greendust, and tried to call many times but customers service providers always stay busy.
kindly check the issue and update me if possible then refund my money.

Regards, Nitin-[protected]