[Resolved]  Groupon India / Nearbuy — Less amount items given by merchant

Address: 380005
Website: www.nearbuy.com

I purchase chocolate pack of 149 rs. from nearbuy app and in that they describes that there are 15 designed chocolates available in that voucher. but when i bought it and go there for take out but they gave me 1 chocolate pack which is not of 149 but its slot of chocolate of 1 pcs. which is 99rs. voucher prized. they charged me 149 for different thing and gave me other thing amount of 99.
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Complaint marked as Resolved 
Groupon India / NearBuy customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2016
Groupon India / NearBuy Customer Care's response
Hi darshileee,

We are really apologetic for the experience you had. We would need your registered mail id / voucher code on [protected]@nearbuy.com to help you. Kindly provide us the same, so that we can escalate the issue.

Thanks
Team nearbuy
 
3 Comments

Comments

id: piyushjshah.[protected]@gmail.com
1 of your employee contacting me and told me that by mistake this inconvenience occured with you and for this we credited 50 rupees in your nearbuy wallet.
please understand my problem if you go to market and you really need to shopping of TV and if any shop delivered you refrigerator which one already you have. then they give you back difference amount to you, Is it good????
you have already refrigerator so why you waste your money to shopping it.
i think you you take wrong decision in this case and please dont give me 50 rs. in my wallet because i dont need it to take a next chance with your app for next biggest money lost.
thank you for your overwhelming response.
Hi Customer(darshileee),

We have received your details and are working on your complaint. We will respond to you shortly.

Thanks
Team nearbuy
Hi Customer(darshileee),

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy

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