[Resolved]  Groupon India / Nearbuy — Swaadh fine dining

Address: 500081
Website: www.nearbuy.com/deal/hyderabad/kothaguda/Swaadh-Fine-Dining-977820/3007235

I have ordered 10 vouchers of Swaadh FIne dine restaurant Kondapur .
They have mentioned many items in their site and have given several pics of the restaurant which had good ambiance. But we were served at a different place which is one floor above and named as Tiny Village.
The following are the issues faced by us.

We had many issues after buying coupons from nearbuy.

1) The pics that were shown in near buy site of Swaadh is of Swaadh but we were asked to have our dinner at some place which is one floor above and named as Tiny Village. It does not have AC and it was hot.Forget about AC, there is no fan for us also. Worst place to have a lunch. It was not at all expected.
I will attach the pics where we had our lunch.

2) There was no Live Chat Counter.
3) The starters were served for two rounds and when we asked again they did not serve again and said, its done. But you have not mentioned any where that limited starters.
4)There were no 55 items that you are specifying there.

It was really a very worst experience with nearbuy.
And all 10 o[censored]s were not at all happy about this and everyone was asking why the hell did we purchase a voucher in nearbuy and that should be the reason for the pathetic service from Swaadh.

It was utter waste of our money.
As we had no time to go to other restaurant and we already paid money to you, we had no other choice other than having our lunch there.

I have emailed Nearbuy team about my experience and they have told that they would give complimentary service for 8 people at same pathetic restaurant.

Please take appropriate action and refund our amount.
And also please book cheating case against Nearbuy.

I am attaching the pics of the place where we had our lunch.
+6 photos
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Complaint marked as Resolved 
Groupon India / NearBuy customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2016
Groupon India / NearBuy Customer Care's response
Hi Customer (mvkchaitanya),

We are really apologetic for the experience you had. We would need your registered mail id / voucher code on [protected]@nearbuy.com to help you. Kindly provide us the same, so that we can escalate the issue.

Thanks
Team nearbuy
 
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