Submit a Complaint
Online Shopping
Groupon India / NearBuy

Groupon India / Nearbuy — Voucher not consumed but was mistakenly redeemed

Address: Gurgaon, Haryana, 122011
Website: www.nearbuy.com

Hello,

I bought a voucher from nearbuy.com which i have mistakenly redeemed on the mobile application. I raised a complaint with nearbuy and after 2 weeks on investigation, they told me that they cannot do anything on this matter as they cannot verify the merchant that if the voucher was consumed or not.

The reason which they gave me is that the merchant has location in 4 different cities and it is "impossible" for them to verify if the voucher has been consumed or not. They cannot provide me with a resolution and only they could offer me is rs 300 store credits against rs 899.

Frustrated with this i called them and asked them to take these rs 300 as well as they have looted my rs 899.

Is there anything that can be done in this regard?
Was this information helpful?
No (0)
Yes (1)
Groupon India / NearBuy customer support has been notified about the posted complaint.
 
7 Comments

Related Groupon India / NearBuy reviews

[Resolved]Groupon India / Nearbuy - Defying the law, cheating, hoarding and falsely promoting products[Resolved]Groupon India / Nearbuy - nearbuy blocked my call fake promises and not helping when facing issue with the restaurant[Resolved]Groupon India / Nearbuy - fake promises and not helping when facing issue with the restaurant[Resolved]Groupon India / Nearbuy - fake promises and not providing the full menu and not even attending the call[Resolved]Groupon India / Nearbuy - cheating customers and fake promises
View all 224 Groupon India / NearBuy Reviews

Comments

Deal purchased :
underdoggs grill and bar
Voucher amount : 899
Purchase ID : 2955293
Reply
Dear Gagan(gagan dawar),

Please share your registered email ID with us. We will check this for you.

Thanks,
Team nearbuy
Reply
Dear sir my account is not oppen plz help me my account no is [protected] plz help me ..
Reply
Dear Deepak(deepakyadav1),

We are getting this checked and will get back to you with an update on this soon.

Thanks,
Team nearbuy
Reply
Dear Deepak(deepakyadav1),

Our team tried to get in touch with you but were unable to. Please share an alternate number and a convenient time to us to reach out to you to assist you with your concern.

Thanks,
Team nearbuy
Reply
Dear Deepak(deepakyadav1),

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
Reply
Dear Gagan(gagan dawar),

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Groupon India / NearBuy
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    224
    Pending
    0
    Resolved
    87
    View all 224 Groupon India / NearBuy reviews & complaints
    Groupon India / NearBuy Address
    Building No. 20, Pushp Vihar Commercial Complex, New Delhi, Delhi, India - 110062
    View all Groupon India / NearBuy contact information