Groupon India — Refund not received

deb1991

from Pune, Maharashtra

May 13, 2015

Address: Pune, Maharashtra

I had booked couple of deals on Groupon. While booking it showed status as failed so I did not receive any coupons from Groupon. I had paid for this deal via Paytm. As deal had failed I asked Paytm for refund. I had lodged the same complaint 5 times (Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected], Ticket #[protected] and got the same reply that issue has been resolved but I did not see the amount on Paytm wallet or in Bank. PayTM is blaming Groupon for the issue and Groupon is doing the same on Paytm but no one is solving the issue.

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Groupon India / NearBuy Customer Care

from Bengaluru, Karnataka

May 14, 2015

Verified Support

Dear Customer,

We are very sorry for the inconvenience this has caused. Can you please let us know the complaint ticket number of Groupon so that we can cross check and resolve the issue at the earliest.