Groww — My SIP money is not updated in dashboard since long

I planned to start an SIP with Groww. Invested 2000 rupees in an mutual fund. It was supposed to be allocated by 6th July, 2022 and it is 11th July, 2022 and still not updated. I raised a lot of ticket but am not getting any proper reply. They sends the same copy pasted reply that they are waiting for BSE’s confirmation. Their customer service is not at all helpful. I think I am never going to get my money back. Kindly help me.
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