[Resolved] GTPL — Regarding customer support

nikhy

from Ahmedabad, Gujarat

Mar 12, 2016

Address: Gandhinagar, Gujarat, 382007

Website: gtpl

I have been trying to shift my broadband connection from past two months and even tried calling them again and again but they will never receive the call and hang it after two or three minutes on its own and i stay furious for long. They do not even care about customer services and requirement. They even do not fulfill basic necessities of providing help in need .

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Aug 6, 2021

Complaint marked as Resolved

Hathway / Gujarat Telelink [GTPL] customer support has been notified about the posted complaint.

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Hathway / Gujarat Telelink [GTPL] Customer Care

from Ahmedabad, Gujarat

Mar 14, 2016

Verified Support

Dear Customer,
Thank you for writing to us.
we have Required some information which is given Below .
Username :
Name :
Contact No:
Old Address :
New Address :
Please send us above attached details So we can coordinate with our concern team.
Kindly feel free to contact us on our toll free No:[protected] or Toll No:[protected] also you can write us on : [protected]@gtpl.net
Looking forward for a valuable relationship and assuring you our best support and services