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Gujarat Gas Complaints & Reviews

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Updated: Nov 15, 2025
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Gujarat Gas reviews & complaints page 23

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P
pinakin78
from Unjha, Gujarat
Jul 2, 2018
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Address: Ahmedabad, Gujarat, 382424
Website: www.gujaratgas.com

I have applied for new gas connection in jan-2018. I had completed all the due formalities for new connection including fee payment on 25-01-18. My client id is[protected]. I was told that the new connection will be given within 3 months. But till date nobody has come for the connection. I have complained twice at chandkheda office and once in feedback form for this issue. But no response or connection till date. Kindly look into the matter and give me the connection urgently as i want to shift to this house asap. But only because of the non availability of gas connection, i can not do so.
Gujarat Gas customer support has been notified about the posted complaint.
In the week of 1st July to 7th July 2018, it is noticed that twice the GAS connection is stopped without any prior notice.
That too during the lunch time, arrogant behavior from customer service help line number.
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    C
    chirag2254
    from Bharuch, Gujarat
    Jun 26, 2018
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    Address: Valsad, Gujarat, 396001

    Dear sir,

    I had applied for the new connection on 19th january, 2018 & i paid all their charges for new connection. Local officer told me that they will provide me new connection within 3 month, 3 months were over.

    When i told to officer after 3 month, officer replied me we have so many pending orders so after completing it, we will come to you.

    Till date (I. E. 26th june 2018) no single person come to my house from gujarat gas ltd. Today i again visited their office, officer replied me that the new connection will be done in october due to monsoon. It is service provided by gujarat gas ltd.

    Application form no.[protected]
    Gujarat Gas customer support has been notified about the posted complaint.
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      K
      Khyati Dasani
      from Ahmedabad, Gujarat
      Jun 22, 2018
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      Amount bill 2817/-meter 205 units, past month 942/-, before 541/- & 521/- we complained orally twice at ur office, first time they came check said everything was ok from stove, pipeline n all, and said check for 5 days, second time we went complained after 5 days meter showing 209 and thousand side moved between 0 n 1 i took pic of the meter too. they replied that ur stove is having very big leakage they make us so afraid, and said over everything is ok when i asked about meter he told its MECHANICAL ERROR, meter show almost 1 of thousand side about to come 210 unit. now i recieved call from office regarding we did wrong billing before 2 month
      +2 photos
      Gujarat Gas customer support has been notified about the posted complaint.
      My Customer ID is[protected].
      Connection pending till now.

      meter not working, high billing amount, poor service, rude and arrogant behavior with customer - Comment #3138228 - Image #0
      Domestic Gas user having customer id[protected]
      Bolt fixed with Gas Plate is broken hence not properly fitted and
      slight leakage is there. Pl depute suitable person to repair
      contact no [protected]
      Mayur B Shukla's reply, Jun 18, 2018
      as given in complaint
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        M
        Mayank Tanna
        from Ahmedabad, Gujarat
        Jun 19, 2018
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        Address: 396145

        Application no.21204798 customer id :[protected]
        Applicant name: gopaldas tanna, 1073, koliwad faliya rahina udwada, pardi :396145.

        We have not been given connection and the reson they say is its mote than 1000 meters from the road.

        I m ready to pay extra charges for the pipeline also but still they are not giving us the conncetion, at the same time just in hardly distance they has given the gas pipeline.

        Please help. Or mail [protected]@yahoo.com
        Gujarat Gas customer support has been notified about the posted complaint.
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          N
          nirmeshk
          from Surat, Gujarat
          Jun 17, 2018
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          Address: Surat, Gujarat, 395006
          Website: www.gujaratgas.com

          Dear sir

          I was apply a new gas connection for last four months ago, i was paid 7388/- already, and they gay was said it will come in 90 days but it was gone 120 days
          And i already complaints four times my complaints number is [[protected]], [[protected]], [[protected]], [[protected]] and they are not taking it seriously i need this gas connection very urgently i have not any other gas connection yet my registering number is[[protected]] so i request you to provide me a new gas connection as soon as possible
          +1 photos
          Gujarat Gas customer support has been notified about the posted complaint.
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            S
            Sai Tex
            from Surat, Gujarat
            Jun 16, 2018
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            Address: 395010

            Dear sir

            I have appilyed a new gas connection for last three months ago
            And i alredy complaints two times my complaints number is [protected] and they are not taking it serousaly i need in this gas conection very urgently i have no other any gas conection yet my registering number is[protected] so i request you to provid me a new gas conection
            Gujarat Gas customer support has been notified about the posted complaint.
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              D
              DArshita Parate Soni
              from Surat, Gujarat
              Jun 10, 2018
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              Address: Navsari, Gujarat, 396436

              This is to inform you that i am applying for re-connection of gas line last 1 month ago. And pay a charges of re-connection gas line till date no one came to my house for re-connect my gas line and many more time i had called gas office for my connection but they didn't answer properly.
              Name:-shamrao parate
              Customer id:[protected]
              Mob [protected]
              Please revert asap.
              Gujarat Gas customer support has been notified about the posted complaint.
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                B
                Brianrocha
                from Ahmedabad, Gujarat
                Jun 8, 2018
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                Address: Gandhinagar, Gujarat, 382424

                Sir,

                Customer ID[protected] Brian Philip Rocha
                B41 Swagat 3, Opp Sakar School, New C G Road, Chandkheda, Ahmedabad 382424

                I had submitted my application for refitting of my gas pipeline after renovation of the house on 10jan 2018 and paid refitting charges vide chqno.279051 dt.10/1/18 for Rs.2000/- and was told that the same will be refitted within 2 months time.

                It is almost 6 months since then and more than dozen visit in the last six month by GSPC engineer and team is not able to refit the gas line. They come and inspect and say that within 2 days it will be refitted and then some other team come and has same old story to tell.

                I got fedup of this callouse and lethargic attitude of the staff and company. If the company is not competent enough to provide the service they better disconnect the line. I & my family cannot be held ransom by the company and its employees and made to pay monthly bill of six month when the GAS line is not connected/operational. For the last 6 month I have to buy gas cylinder from the open market with additional cost for no fault of mine.

                Im contemplating approaching consumer court to solve the matter if the lethargy and callouse, irresponsible attitude of the employee and company continues.
                Gujarat Gas customer support has been notified about the posted complaint.
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                  R
                  Rakesh3010
                  from Rajkot, Gujarat
                  Jun 7, 2018
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                  Address: Bharuch, Gujarat, 392001

                  Dear sir,
                  My complaint iss that gujarat gas company, bharuch staff. I had paid payment for new connection since 17th december 2017. But till now there is no connection done at my home where as another way my near house had done cconnection. And another home connection done. But the contractor from gujarat gas company side, he doesn't do work at my home.in another way the connection was done whom paid payment in april 2018. March 2018.
                  Where u was complaint against that your representive reply very roudly. He told me that i[censored] have problem then u complaint against me.. No one can interfere in my work.
                  My complaint is that when i will get connection? And why gujarat gas representative roudly behave to customer. And why he will do new connection of april 2018. Where as we almost 11 nos house had paid money in december2017.
                  Gujarat Gas customer support has been notified about the posted complaint.
                  New connection not installed its over 4 months. I have complained many times but it never resolved. Please install my new gas connection immediately. Thank you.
                  Mob. [protected]
                  Customer number[protected].
                  Aapka gas bill bill date k 5 din bad aata hey is liye hume bharne me late ho jata hey aap jese hii bill banta hey muje mere gmail acount per send kar dijiyega my gmail aadress:[protected]@gmail.com
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                    J
                    J K Patel
                    from Surat, Gujarat
                    May 31, 2018
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                    Address: 396191

                    Dea sir, mr. Chintan modi, technical officer vapi branch. You have installed gas pipeline at ratan apartment chala vapi keeping one end of the pipe about 20 feet long with a view to join it with the main gas pipe line. This end of the pipe is hanging in between the road since last 20 days. You and your concerned team has visited the place many times. Last you have visited on 28/05/2018 with mr rohit singh and you have assured me to get the work done. Yet the work has not been completed.in this connection on 23/05/2018 i have also talked to mr. Sanjay tailor personally at your office expressing my difficulties in getting the work done at the centres and pavar work at the place is held up and entry in the building is restricted. I have also been talking to mr. Harshal nayak branch manager, dharmesh patel site engineer, mr dheeraj patel site supervisor. I find myself helpless to get the work done since last 20 days. Inspite of talking to all these people work is yet pending. I hope for your positive reply and actions for getting this work done as soon as possible without putting me to any further problems as i am a senior citizen of 66 years old looking after entire functions. Hope for your best administration and you will prove your slogan of gujarat gas limited ease of doing business. Thanks to all in advance.
                    +1 photos
                    Gujarat Gas customer support has been notified about the posted complaint.
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                      V
                      Vijayrathod3012
                      from Surat, Gujarat
                      May 15, 2018
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                      Address: Valsad, Gujarat, 396125

                      I inform many staff regarding my gasline conection. Many engineers n staff but no one visited my house still date. 6month aleady pass but no one care to response me request you to please esclate the matter asap.

                      This is very bad experience i m having gujarat gas.. It hurts when you pay regular but no one care of your promblem.. If i will and receives any update in couple of days then i need to take action with consumer form

                      Vijaychimanbhai rathod [protected]
                      Gujarat Gas customer support has been notified about the posted complaint.
                      Rundh magdalla line close why
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                        A
                        arunkumar n patel
                        from Bardoli, Gujarat
                        May 8, 2018
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                        Address: Surat, Gujarat, 20002924654
                        Website: cus.service@gujrat gas.com

                        Dear sir,
                        I had applied for new connection, got pipelines extended srt 80091088 at that application no . the person who visited told us that your gas line will start withing 2 days, yet i waited for 8 days and called your customer care number where they said it will take a week's time, called on the same number they said, we have no idea how long it will take, not getting a proper response . so please solve the broblem.
                        Gujarat Gas customer support has been notified about the posted complaint.
                        May 08, 2018
                        Updated by arunkumar n patel
                        120 days but no connection provide so fast servises .
                        In jamnagar state shivnagar, gokulnagar area more then 5 to 6 connection incomplete and more than 3 month to I'm going but still not completely .as you said connection start in 3month but till date not completely.
                        I called on emergency number [protected] at gujarat gas surat at 11.30 am.
                        Its 4.30 pm and still no one comes at home to see.

                        We had a small fire yesterday only still no one cares.

                        Please take quick action for the same.

                        My customer Id number is[protected].
                        Bhadresh Navinchandra dalal customer id[protected] i was applyed for conection last year in march 2017 now this is may 2018 but still my conection is not done

                        a long time but not connection provide - Comment #3100065 - Image #0
                        I give application date on 1/11/2017 but company is not give better response, my connection is not completed till today

                        a long time but not connection provide - Comment #3119753 - Image #0
                        a long time but not connection provide - Comment #3119753 - Image #1
                        a long time but not connection provide - Comment #3119753 - Image #2
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                          J
                          Jatin Barodia
                          from Ahmedabad, Gujarat
                          Apr 21, 2018
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                          Address: 396310

                          Gas geyser connection


                          Respected sir,
                          I amrutbhai chhaganbhai barodia requested the concered staff of gspc gas gujarat
                          Cng station,
                          Survey no 624/1, 624/2, 631,
                          Near gram panchayat,
                          Village : nandarkha
                          Bilimora - 396325
                          District: navsari
                          Taluka: gandevi
                          Gujarat gas gieser connection as payment was done about 5 months ago but they are not responding. Details are given below:-
                          Name :-amrutbhai chhaganbhai barodia
                          Customer id:[protected]
                          Address :-145, toplavala, near talavdi, gandevi road amalsad
                          Ta. Gandevi
                          Dist. Navsari
                          Mobile :-[protected]
                          Application date:-06/09/2017 promising for next day every time in inquiry
                          Complained:-on 21/12/2017
                          And 03/01/2017 in officebut no proper or satisfactory answer.
                          You are requested to take necessary action agaist the concerened people for proper and immediate service, as company reciving full payment on connection time and after that when service required then avoiding and saying that contractor will provide you service who has installed the connection, where is that contractor? Neither giving any address or contact number nor taking any responsibility to do work in commited time.
                          Most urgent action is requested please.
                          Regards,
                          Yours' sincerely
                          Mr. Amrutbhai chhaganbhai barodia
                          Mo.[protected]
                          +1 photos
                          Gujarat Gas customer support has been notified about the posted complaint.
                          My application for new connection of png line last 4 months but not recd, third class service from Gujarat gas ltd Valsad, ., my house near by valsad city 8 km.
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                            1
                            125sagar
                            from Bardoli, Gujarat
                            Apr 20, 2018
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                            Address: 395010

                            Honorable sahib shri i have given a check to gujarat gas company for six months for getting a new connection on my new flat. Often the genius has complained but i have not received any reply. After requesting, my check amount has been debited from my account as on date-25/01/2018 but i have not given any new connection yet.. I do not have a cylinder so i suffered lots of problem. Please take a quick look at my complaint and give me a new connection.
                            +1 photos
                            Gujarat Gas customer support has been notified about the posted complaint.
                            May 14, 2018
                            Updated by 125sagar
                            i have submitted my complaint as on 20/04/2018 till that date there are not any movement
                            Till the date there are nothing movement
                            We have applied for gas connection on July-2017 and now Gujarat Gas company has completed external and internal piping work, but they have not joined with line(external to internal), so gas connection is not working - please arrange to do the needful.

                            C-295, Malhar Green City, Near GAIL Colony, Shravan Chkdi, Bharuch-392001

                            I am complaining about new connection - Comment #3105217 - Image #0
                            I apply for new gas conection on dated 06/12/2017 at adajan surat branch but pass away the 6 months but they can not doing any process of gas line connection. I also call to customer care no and register complain two time but not get efective result.
                            So; kimdly request to you resolve my complain as soon as possible.
                            Sir my name is arvindbhai makwana i renovated my house so I gave application to sift my gas line in to new kitchen i did give mony check of all requirements but still passing 4 month nothing is happening please help id no[protected] I had been visited 3 times but every time they told me go complain anywhere you want I have worst experience...

                            I am complaining about new connection - Comment #3118090 - Image #0
                            I am complaining about new connection - Comment #3118090 - Image #1
                            I am complaining about new connection - Comment #3118090 - Image #2
                            My house is lock so bill is minimum bill so chanje bill
                            Not giving connection of gas. Only just pipeline given.

                            I am complaining about new connection - Comment #3151636 - Image #0
                            I am complaining about new connection - Comment #3151636 - Image #1
                            Bharat Manubhai Patel's reply, Jul 9, 2018
                            The application form has been formed by 1 year 5 months still they had not given connection. We had complaint many times than also they are not taking any action.
                            Unless the New Connection Matter is Resolved on Priority Basis by the Authorities / Contractor of Gujarat Gas Ltd., how can One rate the Services?
                            I am pay 9158.00 chaq.17/03/2018 gujarat gas limited cq-number 249835.union bank
                            But last 11 month company not proceed to may connection.
                            So plese fit my connecton fast.
                            Application no= srt[protected]
                            Payment receipt no - AA/2017/139782
                            Date-17/3/2018
                            MOBIL no- [protected]
                            Name-maheshbhai Kanubhai sonani

                            Add-B-98. Yogi nagar society nr Tirupati SoC.yogichowk Puna gam 395010 surat
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                              A
                              Arun Bagchi
                              from Gopalganj, Bihar
                              Apr 5, 2018
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                              Address: Mumbai City, Maharashtra
                              Website: [email protected]

                              Respected sir i have submitted all the procedures for duplicate copy of the share certificate and change of name to the registered office under folio no. Ggl0001365 to the office of your office 27.1.2018 after completing all the formalities but the same is still pending at your end after the expiry of 30 days. You are hereby required to kindly interfere into the matter and get the matter resolved within a week failing which i will be forced to move before sebi for legal help investor a. Bagchi c/o justice j. Sahai supreme court
                              Gujarat Gas customer support has been notified about the posted complaint.
                              My customer no.[protected], meter reading was not carried out as per actual consumption and minimum bill was being issued considering minimum unit of 6 unit and now feb-april bill was issued as per actual but minimum unit already paid is not deducted.unitwise bill I can not check in net.
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                                V
                                vermaprady
                                from Surat, Gujarat
                                Apr 4, 2018
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                                Website: gujaratgas.com

                                I reached gujarat gas station near chharodi, ahmedabad yesterday i. E. 03.04.2018 at around 8.45 pm for filling cng in my car. I asked for making payment through pos which he refused blatantly and when i gave cash, he tendered change which contained one torn currency note. I just asked to change it when he started misbehaving abruptly and started talking indecently. He then took all the change from me and asked me to give the total amount in change. I asked him to take payment through card. I made the payment through card and machine was working fine. I then asked his name and asked him to call his manager. He told me his name insulting me that i can't do anything. Also he told me there is no manager here. He then abused me profusely and manhandled my car when i told him that i will complain about him. He kept threatening me for life saying that he is a local person and asked me to come out of the car. I then went out of the gas service station.
                                Gujarat Gas customer support has been notified about the posted complaint.
                                Apr 04, 2018
                                Updated by vermaprady
                                I pass through the Ahmedabad Viramgam road on a daily basis and I would like to go there for CNG provided my life is safe. Can you ensure the safety of my life? It's pretty ironic as Gujarat Gas has received the Golden peacock award for safety.
                                Dear sir

                                please note that we received gas bill amount higher with compare to other family in society

                                please note that we have only 3 person at our home
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                                  P
                                  ppdave
                                  from Ahmedabad, Gujarat
                                  Mar 26, 2018
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                                  Address: 395009

                                  Dear sir,

                                  My name is pradip dave having contact mo no:[protected]
                                  My gujarat gas surat customer no:[protected].

                                  I have get gujarat gas pipeline connection in scheme of deposit payment through rs.200 emi in 2016. As per scheme i have to pay monthly emi + actual gas consumption charges in every invoice.

                                  Recently i have received invoice of amount rs.10, 264/-. I have contact gujarat gas for the same, they replied that they have billed minimum consumption charges invoice only and recovered only emi payment through my paid invoices.

                                  As per scheme gujarat gas has to raise invoice of emi + actual consumption charges which they had not done and now forcing to pay 3 years consumption charges in single slot.

                                  I opt scheme with the thinking to not burden single time high value amount
                                  Due to not raising proper invoice by gujarat gas i am facing problem of higher value payment in single slot.

                                  Please help.
                                  Gujarat Gas customer support has been notified about the posted complaint.
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                                    Meetlove1180
                                    from Kodinar, Gujarat
                                    Mar 26, 2018
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                                    Address: 395009

                                    My name is mitesh sukhadiya and my customer id is[protected].
                                    There is no person or agent coming from gujarat gas company for taking meter reading of our house.
                                    Our building is total covered by cctv camara.
                                    In many of the bill cycle company send us this type of minimum bill cycle bill this is the cheat by your company.
                                    I request you to please adjust all bill which sent as minimum bill cycle otherwise i will go on and on till my complain is not fullfill.
                                    Gujarat Gas customer support has been notified about the posted complaint.
                                    સાપરા ધર્મિષ્ઠાબેન નરેશભાઈ
                                    જી ભારત સાથ જણાવવાનું કે મેં ૧૫ દિવસ પહેલા ગેસ નું નવું કનેકસન લીધું છે.
                                    બે ત્રણ દિવસમાં તો ગેસ નો એક ચૂલો બરાબર સળગતો નથી.તેની ફરિયાદ ૨ વાર મેં સુરેન્દ્રનગર ગસ સ્ટેસન માં કરાવી છે છતા હજુ સુધી મારી ફરિયાદ નું આજ સુધી
                                    નિવારણ થયું નથી.મારી તકલીફ દુર કરવા વિનંતી.
                                    As per my request disconnect my gas line due to house repairing.
                                    on 15/02/2018 i applied for reconnect gas line, with Rs.2500/- charges.
                                    after several request not reconnect line.
                                    FROM:
                                    VASANT N. DHIMMAR
                                    Customer ID No.[protected].
                                    Mangaldas street, Antalia, Chikhalairoad, Ta.Gandevi, District. Navsari, GUJARAT
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                                      K
                                      karanank
                                      from Bengaluru, Karnataka
                                      Mar 24, 2018
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                                      Dear respacted sir, i apply for new connaction. That s accepated i get custmer id that is[protected]. But till not get connaction. So please do fast as possibal. Waiting for your possitive responce.
                                      I submietd a cheq for as a fee of new connaction. That was also clear. After connaction of gas i want to shift there. So i waiting for this. I hope you will notice my problum and solve as possibal as.
                                      Thanks
                                      Gujarat Gas customer support has been notified about the posted complaint.
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                                        S
                                        sybhatt
                                        from Bhavnagar, Gujarat
                                        Mar 17, 2018
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                                        Address: Bhavnagar, Gujarat, 364003

                                        From: yashwant j. Bhatt,
                                        566, vijayraj nagar, adarsh society,
                                        R. T. O. Road, bhavnagar
                                        [protected]
                                        [protected]@gmail.com
                                        To, date:[protected]
                                        The manager,
                                        Gujarat gas limited,
                                        Gandhi nagar - 382011
                                        Gujarat india

                                        Sub: non issue of gas pipe connection
                                        Ref: receipt no. Aa/2017/91203 dt.. 14.12.2017
                                        Application form no. Bv[protected] dt. 14.12.17

                                        I yashwant j. Bhatt residing at plot no. 566/b, vijayraj nagar, adarsh society bhavnagar (Gujarat) india wish to inform you that vide application form no. Bv[protected] dt. 14.12.17 and obtained receipt no. Aa/2017/91203 dt. 14.12.2017 for my payment of rs. 5, 118/- vide s. B. I. Cheque no. 612163 dt. 14.12.2017 and was promised to sanctioned the gas pipe line connection and will received in due corse of time as soon as they will start the giving supply of gas in our area.

                                        With this i regret to inform you that supply of gas vide pipe line connection started in my area long back but for one or other reason till the time of writing this letter no. Connection is given in my residence. Several time i have made reminder for giving me the connection but remains my complaint remains unattended.

                                        Thanking you and anticipating your quick action in the matter.
                                        Yours sincerely,

                                        (Yashwant j. Bhatt)
                                        Gujarat Gas customer support has been notified about the posted complaint.
                                        My customer no.[protected].
                                        & bill payment
                                        Is my bill paid on time? or pending???

                                        plz, replay. sms or mobile no.- [protected]
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