Gujarat Gas — Penalty amount

Address: Valsad, Gujarat, 396001

Website: www.gspcgas.co.in/Onlinepayment/index.aspx

Respected Sir/ Madam,

As i am a regular customer of Gujarat Gas Limited CUS ID :[protected], and satisfied with services and all but this day i have face the worst services of GUJARAT GAS as i am regularly paid the bill through online paymnet link before due date but this time due to work i am done at last day but due to system unavailable of online pay service i am not able to pay it through online and now due date is past and now they charged me 75rs as a penalty. As if we dont pay money on time than you can carged the 75RS that is accepatable but if there is problem in your system and payment not done that is not our fault and for that we should not to pay Penalty amount of Rs.75/- see 75 is not big amount but its for ethics.

as a loyal customer i am requesting you to this time please waive of Rs.75 penalty amount as this time not customer 's fault

Please find the attached picture for your kind reference.

Nayan Bhanushali
[protected]