Gujarat Gas — Providing connection to water geyser (PNG fired)

Address: B1-203, Sai Shangrila housing society, behind kumar shala, Sulabh nagar

I applied for a new connection at my new residence in Pardi, Dist. Valsad. Application no. 80513994 dtd. 27/4/2021 And paid Rs. 5854/- for kitchen and Rs. 1770/- for geyser, point 1. At the time of booking your people did not tell me anything about restrictions in laying pipeline for geyser. The said geyser has been installed on the balcony attached to my bathroom and master bedroom. My flat is on the second floor. Please note that the geyser is in an open position and fully ventilated. The kitchen is adjoining the bedroom and has a balcony. The pipeline for joining the geyser with meter at balcony will be about 22 feet long. Your concerned engineer had come and informed me that you do not provide horizontal piping on the second floor( between the first and second floor). This means I will have to keep an LPG cylinder for the water heater and PNG for the kitchen. The moment I take PNG connection my LPG connection will be canceled as per your terms. How will I run my geyser? Please do needful to provide me PNG connection for geyser along with kitchen connection.