Gujarat Technological University — Refund related Exam form fees

Myself NAIK ARTHA HEMANTKUMAR, Enrollment no.[protected], studying in 084 -R.N.G.P.I.T I made payment on 24th of November for Winter Exam form 2020 5th Sem for B.Tech. Mechanical ENGINEERING.
For my one exam form two times money were deducted from which one was successful and other was failed yet the amount got deducted.
When will I get my refund?
GTU REFERENCE ID - EXF838202
EXF834936
Above both I'd are reference id for my payment.
Please look forward into it .