Gurgaon Faridabad Toll Road Pvt Ltd — Toll Smart Card Forfeited

I was commuting from Faridabad to Gurgaon today on 8th October, at the toll plaza, around 8.30 am, I gave my smart card, the teller told me that it was expiired, i paid in cash for the transaction. However, he did not return my card back and said that it has been forfeited as it was not recharged. I had a word with their manager on duty as well. he refused to return my card and said we will not give it back. They were quite rude and arrogant and were not willing to listen. Please look into this as these people are not following any laws or policies and are just threatening the daily commuters and causing a lot of trouble. Thanks Rishabh