Guru Nanak Dev University — payment status

Address: Amritsar, Punjab

Myself Amandeep Kaur
My application number is 20200185 for e transcript request to gndu amritsar
Today 31/07/2019
I applied for transcript by using gndu website
I paid Rs 2700 as fee to gndu by using my debit card of icici bank which was immediately deducted from my account but the gndu website is showing the payment status pending.
I tried so many times to check the updated status but even after deduction of Rs 2700 from my account, there is no change in payment status at gndu website. It is still showing pending. I am very much depressed with their online service.
I am unable to take my payment receipt.
Please help me in this regard.
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    Guru Nanak Dev University Phone
    +91 18 3225 8804
    Guru Nanak Dev University Address
    Grand Trunk Road, Off NH 1, Amritsar, Punjab, India - 143005
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