On Oct 18, 2017 07:09 PM, I swiped my HSBC card at a Cracker shop for the sum of 2940 INR.
But, due to network issue, i didn't get any message to my mobile as well as printed receipt from the shop keeper.
So, I assumed transaction got failed.
Then, I swiped my SBI Card for the same amount. Transaction went successful.
After 10 mins, I received message from HSBC that transaction was successful for 2940 INR and the transaction ID is 005002.
Cracker stall was a temporary one. He vacated on the next day. I din't have his number. So I raised a dispute through HSBC. Merchant has provided hand written fake ills, in which i found his number. I tried calling him many times. Initially he said he will refund my money. Later he is not picking up my call. HSBC is also not responding.
Now, i need refund as a dispute from merchant. Kindly help me .
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