Dear sir
I have purchased haldiram's classic salted peanuts from under store sadar bazaar
After opening the pack, the level of moisture was too high and taste of orange nuts was not ok
This is my first experience of such a bad quality product from haldiram
I had discussed the same with under store and they have advised me to write a mail to you
For your reference i am enclosing picture of product where details such as batch no. Etc. Are mentioned
I hope quick action will b done immediately
Seeking for a faster action from your side
Batch no. Is h05rbd15b
The above complaint was sent to email id [protected]@haldiram.com on dated 07th june'20
Revert on the mail received on 08th june'20
Hello vikas sood
Regret the inconvenience caused to you, thank you very much to bring this to our notice and we are glad to know that you are haldiram's valuable customer.
We certainly understand your concern. Please shar the following details with us so we can contact you.
-full address
Please accept our sincere apology for the difficulties we have caused you.
We are taking it up with our quality and production team, will serve you better in future.
Thanking you
Regards,
Sales team
Revert from my side sent on 08th june'20
Dear sir
Please note the following
My address is cs 71 vijay rattan vihar
Sector 15 part 2 gurgaon
Mobile no. [protected]
After 08th june'20, no response received eveb after sending reminders
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