Hare Krishna Communication — My product not coming after being picked up in return

Address: B 15/35, Shivajipuram, Lane 16, Indiranagar

Sir My order no YR-2716961 Bluetooth neck Headphone was defective I returned it was picked up on 15.01.22 but since last two week I am waiting but there is no response or reply kindly look into this matter and take action.