Harman International (india) Pvt. Ltd. — JBL Tuner 2 FM

Address: Salarpuria Sattva Knowledge Court Office-1, Wing ‘A’ & ‘B’ 6th floor, Plot No. 9, Phase I , Doddenakkundi Industrial Area, Doddenakkundi Village, K.R.

Website: www.harmanaudio.in

I bought this device on 24th Jan 2022, and within a month's time, it stopped working.
I purchased this offline where the store owner provided me with a manual bill.
Now the JBL/Harman is denying me support, saying the Bill has to be computer-generated.

the bill has GST and invoice number,