| Address: Chandigarh, Punjab |
Dear Sir,
We had a booking from IGI Airport to Chandigarh, details given below:
Date of journey: 30 May 2014 Time of journey: 5.00 hrs.
Boarding Place: T3, IGI Airport, New Delhi Plateform No.: Public Transport
Centre
Seat Numbers: 13 and 14
Amount Paid: Rs.1290/- (Total Basic Fare: Rs.1240/- plus Reservation Charges:
Rs.50/-)
PNR: MAY140817 Trip ID:[protected]
Passsengers Name: Bhupinder Singh and Amarjeet Kaur
We were there at the : T3, IGI Airport @ 3AM to 6 AM but the bus didn't
Reached. We tried calling the Volvo office no one will picked the phone. After
that I had purchased two more tickets at 6 Am and reached Chandigarh.
Upon asking that since we have done the online payment for the service, they
said that you write a mail and your amount will be refunded back.
Very very bad experience.
We request you to please refund back our amount i.e. Rs. 1290/- as we have not
availed the said service.
Kindly acknowledge the receipt of this mail at your end.
Thanks,
Bhupinder Singh
[protected]
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