Haryana Transport Department — 1. Stopping of bus at unauthorised dhabas for dinner break. 2. Changing more than MRP by Dhaba owner.

Address: Nabcons, NABARD Building, New Delhi

I boarded a bus from ludhiana to new delhi on 17 April 2022 at around 5:40 pm. The bua number is HR37D2035.
Bus stopped at BABA DA DHABA, RAJPURA for dinner/tea break at around 7:05 pm. I went on to purchase soft drink ( LIMCA) from the Dhaba. The MRP on the bottle was Rs. 40 however he charged me Rs. 50 for the same. I asked the owner about extra 10 Rs charged by me to which the owner replied that " hum toh itne ki hi dete h, leni h toh le barna na le " . Thereafter, i asked whether you can provide bill for the same to which he replied " nhi deta". Thereafter, i asked whether this dhaba is authorised by HRTC for dinner breaks or not, to which he replied that " hume nhi pata authorised h ya nahi, tujhe jo krna h, jiski complaint krni h kr le ". I have taken picture of the dhaba as well as the number plate of the bus. This kind of behaviour is not at all acceptable. Please initiate strict action against the dhaba owner or bus staff whosoever is responsible for these kinds of acts.