Haryana Transport Department — charging of rs 10/- for luggage storage in volvo bus from chandigarh to gurugram

Address:

Chandigarh, Haryana

I am complaining about the additional charge of rs 10/- per baggage at the chandigarh isbt, sector - 17/c, by the porter who loads baggage in the storage space under the volvo buses from chandigarh to gurugram operated by the state transport haryana. He is charging rs 10/- per item and the conductor nor the driver could not satisfactorily answer reason for this extra charge. I was travelling from chandigarh to gurugram on 24-8-18.
No such charge is being taken at gurugram bus stand for volvo by the state transport haryana, from gurugram to chandigarh. And the conductor is always helping for storage.
If it is a prescribed charge it should be mentioned on the ticket itself. It appears that some people are deliberately fleecing the passengers and the matter requires investigation immediately please.