Haryana Transport Department — Volvo bus breakdown

Address: Gurgaon, Haryana, 122001

Volvo bus from Gurgaon to Agra broke down near Hodal toll plaza due to Staring jam on 31st Dec 16. My old age parents were told to go by ordinary bus in freezing cold weather and that too in a full bus. There was no fare refund either.

This is absurd, does the department operate only one bus on this route and is this how alternate arrangements are made?
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Haryana Transport Department customer support has been notified about the posted complaint.
Dec 31, 2016
Updated by rs4rohit
I also called the gurgaoj bus stand, they had no clue what to say. They gave me the workshop number.
On calling the workshop, the guy said why did your parents board the ordinary bus? He also said there is only one bus on the route so there is no other alternate.
When we said we would file a complaint, he said go ahead and complaint.
Dec 31, 2016
Updated by rs4rohit
E ticket number was V[protected]
 
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I lost my bag In the bus number HR 74A8422 on 07 /01/2017 from yamunanagar to Delhi please let me know if you got it

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