Haute24 — No product and no refund for over 2 months!! Cheating Customers

Order # 33136 - ordered a Michael Kors bag on 5th May, 2022, from Haute24 online for INR 15, 291/-. The product was to be delivered within 2 - 3 weeks, however each time I followed up, they kept saying "delayed in transit", or "not come from US". Finally after being fed up, I asked for a refund. Now I have been following up with them again for refund. Each time they say, "15-17 days", "5 days" and yesterday they confirmed it would be refunded by 8 pm, but nothing! no response, not picking up the call and no refund.

Have been calling and messaging on their helpline - +91-[protected]. Its been over 2 months now! Need the refund at the earliest.
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