HDB Financial Services — Emi paid but reflected bounce charges

Address: 65 Ramachandra Naidu street Ondipudur Coimbatore

Actually my due date is 2nd of every month i kept amount to my bank account 2nd of after noon but hdb finance made penalty i have 12 hrs there make payment why they are made bounces charges
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    HDB Financial Services Phone
    +91 94 1502 2242
    HDB Financial Services Address
    HDB Financial Services 2nd Floor, Process House, Kamala Mills, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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