| Address: Hdb financial services, Sector 11, Panipat ,Haryana |
R/Sir
I was a loan account service user of Hdb financial services. I took a loan (Loan number:[protected]of amount 150, 000 in year 2018 and full payment was done in 1st month of january 2022. NOC was provided on your app also the repayment schedule. Full payment was done from my side also there was no due left to pay. Then in the month of march 2022, i got a call from bank side saying you have dues left to pay, so i checked and found 5669 pending even after clearing the loan but still i paid the same online because i didn't want to get issues with my cibil score.
Recently i applied for a loan at a bank, checking upon the cibil, i was told that there is settlement on your cibil with Hdb financial services which affected my cibil very badly.
When i contacted the Hdb financial services panipat for the same they told me that i haven't paid 3012 something for my loan account. I asked them for settlement proof, that was not provided also without the consent of customer, how settlement shall be done.
Why would i do a settlement for 3012rs when i paid 228, 187.
I told them that i haven't made any settlement but they kept saying that i did. Neither i was called for the same nor contacted in person. The settlement was done from Hdb itself without my consent or there might be system error. I am contacting you now for this issue because i was not aware of the same before. In actual i haven't made any settlement. I have NOC and repayment schedule downloaded from mail sent from your app.
I request you to look into the matter and do the needful at the earliest. Kindly remove the settlement from my cibil report. I shall be highly obliged. Was this information helpful? | 
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