HDBFS — Loan against HSBC life insurance

Address: Delhi

I am one of the customers who fall into their trap. Last month I got a call from HDBFS regarding a loan which is a secure loan against HSBC policy. They convinced me and I purchase a 21000 rupees policy. They told me that after I received the policy paper then my loan process will start. On date 20/09/2022 I received my policy paper through courier. From that day till now they are making me a fool by giving me time. Every day they call me or I call them then they use to say that "sir tomorrow you will receive a call from the loan department" But till now I didn't receive any call from any of the loan department. Last week they told me that I will receive my loan within 6 October 2022, and today (04/10/2022) the HDBFS lady told me that it will take 10 to 12 days more to get the loan amount. I am sure it's a big scam by HDBFS just making the commission and selling the policy they are making people fool. I have all the recording conversations between me and HDBFS team from day one to till date. I will wait for 10 days more let's see what HDBFS tells after 10 days says. After that, I will viral all the voice conversations and also going to complain on the consumer forum.

The HDBFS lady name is Diviya sharma and Mitali jain.