[Resolved] HDFC Bank — 118 deduct from my account without information.

R Tiru

from Hyderabad, Andhra Pradesh

Nov 16, 2017

Address: Rangareddy, Andhra Pradesh, 500035

Website: www.hdfcbank.com

Ad hoc statment charge ₹118 deduct from my account
Without information dated on 16/11/2017
When i reach to branch regarding they cant provide proper solution as well as customer care told same answer.
But my point is that if i cant visit at branch on 16/11/2017 and dont take any statment according to my account so why they charge me ₹118.
So need to clearification from bank or reverse my ₹118 to my account

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Dec 23, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2017

HDFC Bank Customer Care's response Dear Customer,

We have taken up the matter with concerned team and will respond to you on your registered email id within 5 working days The reference number for your query is[protected].

-Anay
HDFC Bank Customer Assistance

Verified Support

Nov 21, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that our official Mr. Raghvendra contacted you in this regard and assisted you with your requirement.

-Anay
HDFC Bank Customer Assistance