[Resolved] HDFC Bank — 2749/- Rs debited without my knowledge from my credit card

basavaraj.ns103

from Bengaluru, Karnataka

May 3, 2017

Address: 583275

Website: WWW.DHAMAALSHOP.COM

On 01/05/2017 i purchased redmi note 4 mobile .after payment done i didnt get any confirmation and any transation detail from merchant name (DHAMAALSHOP). i called customer care but they are not giving right direction, im fully frustrated, pls do refund the amount 2749/-.
and also pls get me back.
NAME:BASAVARAJA N S
CREDIT CARD NO:[protected]
MOBILE NO:[protected]

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Jun 6, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 04, 2017

HDFC Bank Customer Care's response Dear Customer,

we have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance