[Resolved]  HDFC Bank — 3500 rupees deducted from atm cash not coming out not getting any solution after visiting branchs

Address:737134

On 3 rd august 3:30 pm my 3500 rs was deducted from hdfc atm (Singtam branch) but the cash was not coming out from machine, when i go to nearest hdfc (Singtam branch) for complaining this issue, after checking video footage told me to write application & wait 7 days.
Then after waiting told request rejected and rewrite application wait 7 days, total 4 time i go that branch but nothing happens then told me to call customer care who told me to go to home branch (Gangtok national highway 31 branch).
Gangtok branch again told me to rewrite application wait 7 days.. But after waiting period nothing happens they even not receiving calls.
For getting 3500 rs my travel expense become 1000 rs till now.
My monthly income is less than 9k
What should i do?

Samjhana subba
Contact [protected]
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Oct 10, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 08, 2019
Updated by Swagata Mondal
New contact no. is [protected]
Sep 08, 2019
Updated by Swagata Mondal
New contact no is [protected]
Verified Support
Sep 08, 2019
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your concern with us. Please mention reference number TTU[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
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