[Resolved] HDFC Bank — 3rd party cash txn inc gst 100817-mir[protected] mir[protected]

Kiran_J

Sep 6, 2017

Address: 560068

Hi all,

It is horrible that without user intimation they are deducting some amount from accounts saying "3rd party cash txn inc gst 100817-mir[protected]". It happened thrice for me and 177 *3 rupees has been deducted from my account.

Note
1. Without user intimation how can bank deduct amount? Or else at least there should be a message with details to a user mobile when they deduct this amount. So that user can get to know it and can act accordingly?
2. Without user information if any bank transacts any amount then that is equal to looting / cheating.
3. If this "3rd party cash txn inc gst 100817-mir[protected]" charges are penalty for using other bank atm's means, then why cannot you people deduct money on that moment it self? Why do you guys deduct money after some time?

-kiran

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Oct 9, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

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Comments

Shaik Abu Dawood

from Hyderabad, Telangana

Sep 18, 2017

hello sir this is shaik abu dawood frmTG frm my accout 354 amount dected it show 33d party some thing y i want to know plz mail me on [protected]@gmail.com..