[Resolved] HDFC Bank — 3rd party gst

Jayesh Patil 1991

from Igatpuri, Maharashtra

Feb 23, 2018

Address: Nandurbar, Maharashtra, 425409

Hi
Sir/madam

3rd party cash txn inc gst

My name is jayesh vilas patil my saving acc in hdfc bank acc no is [protected] branch in shahada
3rd party cash txn inc gst 150218-mir[protected] feb 23-2018 withdrawal amount is 236.00

And

3rd party cash txn inc gst 140218-mir[protected] feb 23-2018 withdrawal amount is 236.00

2 times withdrawal 236.00

Please help me

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Mar 29, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 23, 2018

Updated by Jayesh Patil 1991 Hi,

On 23 st feb, rs 236 had deducted from my hdfc account number [protected]. When i checked the deduction why its happening than this detail is showing there — "hdfc bank — 3rd party cash txn inc gst . I don't know about this deduction? Why this deduction happen without my knowledge how would they can do?

Thanks

Verified Support

Feb 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that the charge of Rs. 236 + 236 levied to your account on February 23, 2018 pertains to third-party cash transaction done on February 14, 2018 & February 15, 2018 for Rs. 40, 000 & 40, 000.00 at Shikrapur branch. HDFC Bank offers the customer, convenience of anywhere banking in any of our branches along with the extensive ATM network.However to deter indiscriminate deposits and to offer the service in a controlled manner, third party cash transactions are permitted at a nominal charge. Levy of this service charge, as with all other service charges levied by the Bank, is at the sole discretion of the Bank. Third Party cash transactions (deposits and withdrawals), at any branch through teller counters, would be accepted in Savings accounts up-to a limit of Rs. 25, 000 per transaction per day. This service would be offered at a nominal charge of Rs.150 per transaction, plus applicable taxes irrespective of the amount deposited/withdrawn.

-Manoj
HDFC Bank Customer Assistance