[Resolved] HDFC Bank — a call from your calcutta dalhousie office
S
Shankha Sen
from Kolkata, West Bengal
Sep 20, 2017
Address: Kolkata, West Bengal, 700029
I got a call from[protected]. The person who called introduced himself as mr rajat das. Right now i am in chennai in a customer meeting. He said that he is offering me a special selected offer which is for 1200 customers name which has been referred by mumbai office. He started telling me a plan and i told him that i understood. That was my mistake. He said how can i understand and went on saying i did not understand anything. I told him that he needs training in communication in respect to customer. I asked him to be quiet and disconnect. But he went on stating that he is not talking anymore in behalf of hdfc life. He feels that i do have a lot of time. He is well trained and i can complain anywhere i feel like. He said he will call me again on monday to see whether my conplaint has any inpact. I am. Your customer. I am shocked to see this type of attitude and behaviour from a person representing hdfc life. Please see that the person is taken into task. I must get an apology call. Otherwise i will go for a complaint to the competent authorities. We as cystomers should get the minimum respect. Hope there is someone listening???
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Oct 22, 2017
Complaint marked as Resolved
HDFC Life customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
HDFC Life Customer Care's response Hi Shankha, please write your concern to us at [protected]@hdfclife.com from your registered Email Id for us to have a look into it. Alternatively, you may also submit the complaint letter duly signed by you to any of your nearby HDFC Life branch for us to have the same actioned further.
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