[Resolved]  HDFC Bank — a fraudulent or fake charge of 10000 rupees on my credit card by hdfc bank itself.

Account holder name: suganya p
Date of incident : 1st november 2017
Reference number: payzapp wallet load bangalore.
Requesting/ infact im giving you an order to revert my money asap.

A fraudulent or fake charge of 10000 rupees on my credit card by hdfc bank itself.
On november 1st 2017 there was a fake transaction that has been charged on my credit card for 10k by hdfc bank.
I spoke to several customer reps from hdfc they said they are not sure about this, and they were unhelpful.
Please revert my money back to my credit card account, if not i will have to file a complaint through my lawyer.

Regards,
Suganya.
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Dec 10, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2017
HDFC Bank Customer Care's response
Dear Suganya,

I request you to share your Card no., date and time of transaction and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
 
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