[Resolved] HDFC Bank — About deactivation process/maintenance charges

swarup Pathade

from Pune, Maharashtra

Apr 22, 2016

Address: 411048

My salary not credited now since from about 2 years in HDFC sallary Account, & thus it Has no balance in it, & so still bank adding maintenance charge every month on it now its going to -5500 rs. but, I want to close that account, or reuse without paying charges.
so my accuse for why not we close online, bank website not creats this option on website, why?
I got 2, 3 mails about it, but now from 1 years they only added charges, no enquiry about, why r u not using, or like that,
at least one call for ensuring about can u want to close it, must be from banks.
now I want to close / Deactivate this, HDFC have very good service & Reputation but this type of basic features should be on their
so please be ensure whats the service we have in this situation,

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Apr 28, 2016

Complaint marked as Resolved

Issue Resolved!! Big Thanks to Indian Consumer Complaints Forum. & Also To HDFC Bank support Persons (Vikas Gujrathi & Vishwajit Ranade) who take my coplaint prioity & solve within 2 working days. Thanks!!! After complaining on portal, relevant complaint goes to HDFC Bank Thru forum, after that first of all vikas call me directly & ask to visit nearest branch, after that i went to Baner Branch in pune, where i mate with vishwajit & inform about issue, he respond quickly & do the conversation with vikas, vikas send neceessary na & other things to vishvajit thru mail & then within 15 min. i submitted by account closure form. after that next day vikas again call me & inform me that my acc. has been closed. so thanks.

HDFC Bank customer support has been notified about the posted complaint.

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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 23, 2016

Verified Support

Dear Customer,

You can write to us at [protected]@hdfcbank.com along with account details, registered contact details and above mentioned concerns. Kindly mention Ref ID- TTU[protected] in the subject line. We will take it up on priority.

-Anay
HDFC Bank Customer Assistance

swarup Pathade

from Pune, Maharashtra

Apr 26, 2016

DEAR SIR,
I M Already file a complain in HDFC website too, so can YOu Please track my request from hdfc WEB portal/website
My customer ID is 42824485.

swarup Pathade

from Pune, Maharashtra

Apr 26, 2016

DEAR SIR,
I M Already file a complain in HDFC website too, so can YOu Please track my request from hdfc WEB portal/website
My customer ID is 42824485.
contact no ;- [protected]
rest mob no ;- [protected]
mail: - swaroop.[protected]@gmail.com

swarup Pathade

from Pune, Maharashtra

Apr 28, 2016

Issue Resolved!!
Big Thanks to Indian Consumer Complaints Forum.
& Also To HDFC Bank support Persons (Vikas Gujrathi & Vishwajit Ranade) who takes my complaint on prioity & solved within 2 working days.
Thanks!!!