[Resolved]  HDFC Bank — About new account kit and not getting satisfactory answer

Address: Ahmedabad, Gujarat, 380058
Website: [email protected]

I am rajesh bhalja. Applied to open new account at bopal, samarpen complex branch ahmedabad.
Not received kit till 08 days are over. Trading account not opened till date. Not getting satisfactoring answer from branch people even after no. Of calls. Very lathargic functioning. Customer id given is 629617.

As i have to go out of station and even after requesting to do it on priority, lot of delay is there. Now i am thinking to withdraw and not to continue with hdfc bank
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Jun 11, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 11, 2017
HDFC Bank Customer Care's response
Dear Customer,

As per our records the welcome kit for your account was sent through- Aramex Courier vide ref id [protected] and same has been delivered to you on 09/05/2017.

Further, regarding status of trading account, we request you to write to them at [protected]@hdfcsec.com, who will ensure that your query concerning your Trading account is resolved at the earliest.

-Anay
HDFC Bank Customer Assistance
 
1 Comment

Comments

Dear Sir,

My full processing fees should be returned. It was your executive fault, he did wrong commitment then why should I bear loss. If you will return I will not accept. I want my full processing fees amount.

Many times follow up but no any response from hdfc Seniors person

Thanks
Avinash Jha
Cell : [protected]

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